We recommend contacting your credit card company first to determine if there is an issue with the provider that can be resolved.

If your credit card company denies declining any charge, then your card was declined by our payment processors' risk management system. This is a separate authorization system, so they cannot provide any additional information regarding the decline.

You may try using a different credit card or allowing 24-48 hours to lapse before making another attempt. 

It's better that we err on the side of caution, rather than risk facilitating counterfeit transactions. Other services may have a less stringent security system and therefore may also incur a higher percentage of fraud, which can lead to costly actions. We continually do our best to protect our clients from fraud and similar activities.